Sofitel Haikou

Beautiful hotel with good service. Club manager Skye assisted us a lot. Definitely will come back next time.

This hotel is really beautiful with Haikou Bay view. And the service is nice and all the staff is friendly and helpful. The front desk staff sherry helped us a lot and kindly offered a free upgrade. I will definitely recommend to others.

Fantastic - I extended my stay! Would recommend the premium room over the deluxe Seaview room, much better layout and views😍 Nikki was professional, very helpful, and provided fantastic service. She was always available when I needed her! Also 吴玉姐 was very efficient, the room was always cleaned very well, presentable and she spoke English and helped me with my mandarin!!

good location with a shopping mall do wn stairs. Can have a bay view if take room facing north side.

Hotel is located within walking distance to a mall, and a short drive to the Qilou Old street & the museum (off peak hours). It is 40min away from the Airport thought. The view is lovely, the room was comfortable & spacious & clean. This is my 4th time staying there.

Myself and my girlfriend spent only 1 night at the Sofitel. Even in this short period of time, our stay was a memorable one. Starting from the warm welcome at the lobby area on the 1st floor with luggage assistance, until our departure from the same place when the kind Concierge staff assisted us get a transfer to the train station while we were not able to do it (didi) due to the business generated by the Chinese New Year. At the Front Desk, Echo welcomed us with a warm sincere smile and showed a high level of confidence and product knowledge while highlighting the hotel facilities. Moreover, she went above and beyond our expectation when she recommended the hotel restaurant and few dishes when she heard my girlfriend telling me she is hungry. Another memorable experience was our SPA treatment where the staff were very friendly and professional. Overall, the hotel feels very new with, the location is great and the level of cleanness is very satisfactory. We will defiantly return to Sofitel if business or leisure will bring us back to Haikou.